Get your dental questions answered
Are you accepting new patients?
Yes. Our wide range of available appointment times 7 days and evenings a week enable us to accommodate new patients and emergencies immediately.
Do you bill my insurance company direct?
For regular or new patients to our office, we bill claims direct to your insurance company. However, one-time emergency patients are required to pay in full on day of service.
How much is my treatment going to cost?
The cost of your treatment varies with your treatment plan. We begin by completing a new patient exam at which time a treatment plan will be made. Following this, you will meet with a treatment coordinator to discuss your treatment, costs and payment plans available. We will work with you to create a payment plan suitable to you for large treatment plans.
Do you accept government or social assistance dental plans?
Yes, we accept government and social assistance plans. It is important that you bring the necessary documents at each of your appointments in order to be seen. Please contact us to see what you need to bring with you.
Are you wheelchair accessible?
Yes, our office is totally wheelchair accessible. Our ground floor location directly at the Kenora Street entrance of Eastgate Square Mall allows easy and direct access to our office.
Does OHIP cover any dental treatment?
No, OHIP does not cover any dental treatment. If you have benefits, it will be through your or your spouse’s employer, the government or social assistance plans. You may also purchase private dental plans through a number of insurance companies. Please call us to assist you with contact phone numbers if you wish to enquire about private dental plans.